Help & Support

Our factsheets and guides are designed to provide support and information to LCS member authorities and providers that are part of the LCS Model Contract or those who wish to register. 

The documents that can be downloaded are listed below

 

FACTSHEETS

Factsheet 1 - About London Care Services

 

GUIDES

Borough Members

Guide 1 - How to search for details on a resource or provider

Guide 2 - How to filter provider contact details

Guide 3 - Tips on using the search function

Guide 4 - How to set up other users

Guide 5 - How to make a placement using the LCS Model Contract - 12 steps

Guide 6 - Gaining access to the secure area of the website

Guide 7 - Log in details and Troubleshooting

Guide 8 - What quantifies an Emergency Placement

Guide 9 - Notice Periods process for terminating an Individual Agreement

Guide 10 - Expected levels of Service Discounts

Guide 11 - How to use the Emergency / Interim Agreement

Guide 12- New Providers Marketing Leaflet - for Borough use

Guide 13 - How to use Agreed Fees Spreadsheet as a Search function

 

Providers

Guide 1 - How do I log in and update my web page? - Residential

Guide 2 - How do I log in and update my web page? - Fostering

Guide 3 - What is my information used for?

Guide 4 - How do I register a Service?

Guide 5 - How will LCS manage the quality of my Service? (Ofsted Ratings)

Guide 6 - What quantifies an Emergency Placement?

Guide 7 - What is the Notice Period for terminating of an Individual Agreement?

Guide 8 - What are the expected levels of Service Discounts? 

Guide 9 - What are the benefits of being an LCS Approved Provider?

 

LCS APPLICATION FORM

LCS Leaflet 2019

 

LINKS

  1. London Councils
  2. Department for Education (DfE)
  3. Ofsted
  4. The Independent Children's Home Association (ICHA)
  5. Nationwide Association of Fostering Providers (NAFP)
  1. London Councils
    London Care Services and Londoncareplacements are provided by London Councils for further information please visit the London Councils website
  2. Department for Education (DfE)
    The Department for Education is responsible for education and children’s services. For further information and to view links to all statutory guidance and legislation, research, statistics and to download your own copy of their publications/ reports please visit the DFE website
  3. Ofsted
    Ofsted is the regulatory body that inspects providers of education and children’s services. For further information and to view or download your own copy of their research, reports and or publications please visit Ofsted’s website
  4. The Independent Children's Home Association (ICHA)
    The Independent Children's Home Association (ICHA) is a not for profit association representing child care services providers working in the independent sector. For further information please visit ICHA website
  5. Nationwide Association of Fostering Providers (NAFP)
    The Nationwide Association of Fostering Providers (NAFP) is the trade association for independent and voluntary sector foster providers. For further information please visit NAFP website

 

If you have any questions or comments please contact london.careservices@londoncouncils.gov.uk